Refund policy

Your happiness with our candles is of the utmost importance to us, so if you would like to exchange or return a product in its unused and original, undamaged condition, we are happy to do so within 30 days of purchase. Please email us at karma.kraft1@gmail.com.

 If you receive a damaged or defective candle or product, we will happily refund or replace it and cover the cost of replacement shipping. Unfortunately, we do not cover the cost of return shipping for products that are not damaged or defective. To report a damaged or defective item, please email karma.kraft1@gmail.com and attach a photo(s) and description of your damaged item(s) for us to review.

Upon receipt and inspection of your return / refund / exchange request, we will process an applicable replacement or refund. Approved refunds will be returned to your original method of payment.

Thank you for supporting our small business!